Privacy Policy

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1. Scope and updates of this User Privacy Notice

This User Privacy Notice applies to your use of this website and all HOPDG applications, services (including payment services), products and tools (collectively the “Services”) provided by HOPDG Inc. or its affiliates (HOPDG Inc. and the companies it directly or indirectly controls are referred to as “HOPDG Affiliates”). This User Privacy Notice applies regardless of how you access or use these Services, including access via mobile devices and apps.

2. Data protection officer and contact

We have appointed data protection officers in the USA to oversee the protection of your personal data.

3. What personal data we collect and process

We collect your personal data when you use our Services, create a new HOPDG account, provide us with information via a web form, add or update information in your HOPDG account, participate in online community discussions or otherwise interact with us.

4. Purposes and legal basis for data processing and categories of recipients

We process your personal data for various purposes and based on several different legal bases that allow this processing.

5. Storage duration and erasure

Your personal data will be stored by us and our service providers in accordance with applicable data protection laws to the extent necessary for the processing purposes set out in this User Privacy. Subsequently, we will delete your personal data in accordance with our data retention and deletion policy or take steps to properly render the data anonymous, unless we are legally obliged or permitted to keep your personal data longer (e.g. for legal compliance, tax, accounting or auditing purposes, or to detect and prevent fraudulent or illegal activity on HOPDG). The data will be deleted after the relevant limitation or retention periods have expired.

6. Rights as a data subject

Subject to possible restrictions under national law, as a data subject, you have the right to access, rectification, erasure, restriction of processing and data portability with regard to your personal data. In addition, you can withdraw your consent and object to our processing of your personal data on the basis of our legitimate interests. You can also lodge a complaint with a supervisory authorities.

7. Cookies & similar technologies

When you use our Services, we and authorized third parties make use of cookies and similar technologies (which we will refer to collectively as “cookies”) to provide you with a better, faster and safer user experience or to show you personalized advertising.

8. Data security

We protect your personal data through technical and organizational security measures to minimize risks associated with data loss, misuse, unauthorized access and unauthorized disclosure and alteration. To this end we use network security services and data encryption, for example, as well as physical access restrictions for our data centers and logical access controls for data and systems access.